Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
David Allen, in his bestselling book “Getting Things Done” says, “What potential crisis ought you be dealing with now?” Ask yourself this question about your personal and professional life. And think how different life might be today had Congress troubled themselves to ask this question a year or two ago. newborn zantac zantac during pregnancy…
Jewely Del Duca is an elementary teacher for Littleton Public Schools. In general, I believe teachers are remarkable people, but Jewely even more so. She has stage 4 cancer, and despite the pain, continues to teach her students each day. She wants to impart important lessons not just about academics but about life. For her…
Everyone is crazed about recent declines in the stock market, paper losses and who to blame for this debacle. It just dawned on me: I forget to blame anyone for my stock gains in the past! That’s right: in the last 20 years I’ve had some exceptional years when my stocks appreciated greatly. One year…
“A fine is a tax for doing wrong. A tax is a fine for doing well.” Unknown zantac dosage for children how fast does zantac work zantac extra
you can achieve remarkable performance
Yesterday Charlie Edward “Tremendous” Jones “graduated” and I’m sure the welcome home party is at full tilt in heaven today. Tremendous was one of my dearest friends as he was to so many. The cancer eventually diminished his big bear of a body but never touched his spirit. It couldn’t. Because of Charlie I am…
Life in general and politics in particular can be very instructive for how leaders communicate. Both are full of examples, positive and negative. It isn’t constructive to focus on the problem alone if you can’t offer a solution. Anybody can spot a problem; leaders help solve them. Attacking your opponent is a weak strategy; focus…
In Potomac Watch in today’s Wall Street Journal, Kimberly Strassel has written the most concise article I’ve read on what’s wrong in Washington during this financial crisis and an example of someone trying to fix it. Do yourself a favor and read her column What Leadership Looks Like.
Washington doesn’t get it. One reason so many Americans are opposed to the “bailout” bill is because they’re opposed to a bailout. The average American has not been educated nor sold on the benefit to “mainstreet.” The bill is in actuality a “wealth preservation bill” or a “financial rescue bill.” We’re not rewarding Wall Street…
That’s the name of a new book by my friend Bert Decker. Bert, a former award winning television producer, is the founder of Decker Communication, one of the most respected executive speech coaching organizations in the country. This book is a classic bestseller that has been revised and updated and just released by St. Martin…