Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

The Future Winners

Recently the Wall Street Journal interview Michael Lewis, author of Panic: the Story of Modern Financial Insanity. I believe his concluding comments are very timely and profound: “We have entered a period of risk aversion unlike anything we’ve seen in our lifetime. Investors will be too wary for a while. You’ll read stories about people…