A Good Day for a Rant
Feel like ranting? Think again.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
The Revival of Conversation
Conversation is different than just talking. We need to revive the lost art of conversation.
Don’t Syndicate Your Sorrows
Giving voice to complaints and resentments rarely helps. Here’s what do to instead.
A Short Prayer
A short prayer to consider.
What is “normal”?
Well, I am always interested in how people define normal in terms of the lives they lead. When I meet people on ski lifts they’re loving the mountain experience and dreading going back home to “normal.” When I’ve vacationed at the beach I hear similar sentiments. After congratulating someone on an award they’ll sometimes talk about…
Bulletin from the Backyard
What have you ignored and missed in your life?
Style
Style enhances or distracts from your brand. Use style to differentiate yourself and your brand.
Sales Tactics from a Tree Trimmer
Want to sell better? Take a lesson from a tree trimmer.
Social Media SOS
Social media offers many benefits including help when you need it.
Travel is Good for the Soul
Travel is good for the soul (and the brain too). Get out into the world to inform your perceptions and enrich your life.