Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Today, delivering extraordinary results is more important than ever to not only obtain a competitive advantage but also to thrive personally and professionally. During this LIVE, 1-hour teleseminar I will share multiple strategies to help you be a Fred and keep delivering EXTRAordinary results. It doesn’t matter if you are on the front line, in sales, customer service or a leader… this call is for you. I’ll equip you with proven, effective principles that, when applied, will make a difference.
Everything is “easier said than done.” So what? That never stops successful people.
“Change Maker,” it’s a term we’re hearing more and more these days. Leaders who want to rise up and not only lead an organization but lead a movement that creates positive change in the lives of others.
Lemon laws apply to cars and other products to protect consumers from sub-standard quality. What if there were lemon laws for workplace performance?
If you don’t use and experience your own products and services, how do you know they’re any good?
Don’t just be a good team leader. Make sure you’re a good team member, too.
This is the best post you’ll ever read! Really! Find out why exaggeration is an annoying communication pitfall.
Beware of shocking research. Some of it just isn’t valid. Find out why.
There is one thing that will keep you from getting better. Find out what it is.
Learn why questions matter from Ken Coleman, author of the new book One Question: Life-Changing Answers from Today’s Leading Voices.
