Nurse Nick Knows: A Personal “Fred”
Anyone, in any job, can turn ordinary into extraordinary. Learn about Shala’s “personal Fred,” a nurse named Nick, and how he positively impacted her (and others) with his actions.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
How Important is Teamwork to Business Success?
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how important teamwork is to business success.
5 Daily Habits to Improve Your Quality of Life
Habits can help us or hurt us. Here are five simple, positive habits that can improve the quality of your life.
What is the biggest enemy of Business Success?
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about what the biggest enemy of business success is.
9 Strategies For Dealing With The Ugly Side Of Social Media
What do you do when things turn ugly online? How to you defend yourself when attacked? How do you deal with the trolls who are unwilling to play fair? Here are 9 strategies to use to protect yourself.
7 Clues You’ve Got The Wrong Person On Your Team
Despite the wisdom in “Hire slowly and fire quickly,” managers often to the opposite. How do you know if you have the wrong person on your team? Learn about seven clues in this article.
Extraordinary Is Your Best Defense And Offense
In the age of ordinary, extraordinary is your best offense and defense. Find out why from noted leadership consultant and keynote speaker, Mark Sanborn.
Why Is Customer Service So Bad At Most Places?
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about why customer service is so bad in most places.
Dealing with Difficulties: 7 Ways to Get Unstuck
Difficulties and challenges in life are inevitable. How you deal with them is up to you. Here are seven ways to keep from getting stuck.
What is a Leader’s Most Important Job?
From Larry Winget: A leaders most important job: To lead. Duh. How do you lead? Not from behind, that’s for sure. Leaders have to get out in front with their ideas, vision, energy and presence. As I watch movies and TV shows about the battles of old, I always see the leader, even when the…