In our lifetimes, phone communication has moved from landlines to pagers to flip phones to iPhones and Androids. And we’ve become inundated with emails. Just 20 years ago all mail was printed or written, but today we are bombarded with hundreds of emails daily. Ironic, isn’t it, that the very transitions that brought us closer… Continue Reading [icon name=”icon-angle-double-right”]
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about lessons they’ve learned from their dad’s.
How do you “delete” a customer or client? Here’s an example: I found a great masseuse near my office. Getting older and living in airplane seats makes therapeutic massage a necessity for me rather than a luxury. I liked the online scheduling option so used it to make appointments. Last time I tried to schedule… Continue Reading [icon name=”icon-angle-double-right”]
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about lessons from their dogs.
How do leaders accomplish more than others? And how do they achieve great things with others? I believe a leader’s success is due to his or her IQ: implementation quotient. That is the difference between common knowledge and consistent application. Implementation isn’t just about having good ideas; it is about acting on them. In a… Continue Reading [icon name=”icon-angle-double-right”]
In the most recent Five Friends post, “You’re Fired,” there is a common thread. The situations and the kind of people or organizations who got fired vary greatly, from a landscaping company to a restaurant chain to a medical doctor. The reasons for the firings vary, too. Some were triggered by something relatively small like a… Continue Reading [icon name=”icon-angle-double-right”]
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about common mistakes that lose customers.
“Education is the most powerful weapon which you can use to change the world.” ― Nelson Mandela Recently, I had the opportunity to speak with a group of seventh graders from Berean Christian School. Their teacher, Kevyn Brown, had them read the Fred Factor and then we discussed the book over Skype. I was really…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about if a business can be too creative.
“It never hurts to ask.” We often hear that said. But is it true? Recently someone asked me for a favor. The request came in an impersonal form email. I had some business dealings with this person many years ago. Since then, I had heard from them only once when they asked another favor. I was…