Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
“I don’t know.” Few if any leaders want to admit this. Many should. Not knowing is not the worst leadership sin. In actuality, it can be a helpful admission. Leaders are charged with finding the right answers with those they lead, not being the repository of all the right answers. To attempt that is a kind…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about who should run the government: CEO or Politician?
1. Build on your strengths You’ll be happier and more effective when you do what you’re good at in pursuit of your goals. 2. Address your limitations If there are weaknesses or areas holding you back, deal with them. Until you do, they will slow you down. 3. Develop a learning agenda What one skill,…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how to stay inspired.
How do you define leadership? Over the years I’ve used several definitions of leadership. Here’s one to consider: Leadership is the ability to help people and organizations surpass themselves. Leaders enable others to be better than they’ve ever been, and take their organizations to places they’ve never been. The acid test of leadership: are your people and/or…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about your employees: fix them or fire them?
The millennial generation has been entering the workplace and is not interested in the status quo. Gone are the days where flexible schedules, work mobility and challenging projects were earned over time rather than requested in the interview. Many people would say that this is because the millennial generation has the expectation that the perfect…
1. Stop worrying. If you can’t do something about what worries you, worrying won’t help. And if you can do something to address your worries, then do it. Action is the antidote to worry. 2. Learn something new. Add to your reservoir of knowledge and keep your learning skills in shape by periodically tackling new…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about if they were president.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about new trends in leadership.