Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how to engage employees.
There are many good ways to invest your weekend beyond the obvious one of resting (which, ironically, is difficult for many leaders). Working is most certainly NOT on the list. Recent research shows that there are benefits from completely disengaging from our work. All work and no play makes Jack or Jill a dull leader…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends give advice before starting your own business.
“My kids are natural multi-taskers!” a friend exclaimed. She bragged that they could listen to music, watch TV and do their homework all at the same time. She might have been proud of their efforts, but she wasn’t accurate about their abilities. Research has concluded that it will take her kids longer to do their…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about one thing every entrepreneur should remember.
You can’t improve and progress without change. And change is, by nature, disruptive. In Part 1, I wrote about the need for disruptive leaders who understood the power of positive disruption and the ability to identify what needs to be disrupted. But remember, you don’t need a title to be a leader, nor do you…
Did you start the day hoping that before it was over you’d be disrupted? You won’t find many people who want to be disrupted. Disruption is unsettling at best and unpleasant at worst. It forces change and requires additional effort. But what about leadership? Is it good to be a disruptive leader? I believe it…
This post on leadership challenges was originally published in 2016 and has been updated for 2019. What’s different about leadership today? What are some of the challenges today’s leaders face? I address, advise, and teach leadership skills to hundreds of leaders each year. In public forums and private conversations, they share their experiences as leaders—their…
Episode 4: The Four Results Principles Your time is your most valuable asset! In our fourth and final podcast we will share our Four Results Principles to help you get the most out of your time each and every day. The Four Results Principles: Planning Accountability Reflection Celebration In this podcast we will share practical…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about what ticks us off.