Prioritize Thinking Time: Schedule uninterrupted periods to reflect and strategize, enhancing decision-making and leadership effectiveness.
Create a Good Thinking Environment: Identify spaces that foster deep thought, whether a quiet room or a nature walk, to stimulate creativity.
Engage in Deep Work: Focus on single tasks without distractions to produce high-quality outcomes and innovative solutions.
Document Your Insights: Keep a journal or digital record of ideas to track progress and revisit concepts for further development.
Challenge Assumptions: Regularly question existing beliefs to foster continuous learning and adaptability.
Diversify Knowledge Sources: Explore various disciplines to gain new perspectives and enhance problem-solving abilities.
Lead by Example: Demonstrate the behaviors and attitudes you expect from your team.
Act on Customer Feedback: Implement systems to gather and utilize customer insights for continuous improvement.
Personalize Customer Interactions: Tailor engagements to individual customer needs to foster loyalty and satisfaction.
Recognize Outstanding Service: Acknowledge and reward those around you who excel in customer service.
Enhance Communication: Ensure clarity and consistency in interactions with both employees and customers.
Turn Complaints into Opportunities: Address issues promptly to build customer trust and demonstrate commitment.
Embrace Authentic Leadership: Be genuine in your interactions to build trust and influence without relying solely on words.
Grow yourself and grow your team: that is the ultimate strategy for growing your business.
Reflect on Your Leadership Presence: Consider how your demeanor affects your team’s perception and performance.
Foster a Culture of Passionate Doers: Encourage initiative and enthusiasm within your team to drive exceptional performance. Luck favors the bold.
Align Actions with Purpose: Ensure that your team’s efforts are connected to a clear and compelling purpose.
Promote Idea Sharing: share what you have learned each week and ask your team to do the same..
Develop Effective Presentation Skills: Become a student of effective speaking.
Value Time: Fear nothing but to waste the present moment.
Clarify Your Purpose: for not only your life but for important projects and interactions.
Don’t be self-absorbed: Focus on the audience’s needs rather than self-promotion during presentations.
Avoid boredom: Boredom is a choice. Use curiosity and creativity to keep from being bored.
Find ways to add value at every opportunity without necessarily spending money to do it.
Practice the One A Day Principle: find one person a day—customer, colleague, friend, stranger—to do something extraordinary that they will talk about later.
Mark Sanborn is an award-winning speaker, leadership strategist, and Leadership Expert in Residence at High Point University, the Premier Life Skills University which challenges students to “choose to be extraordinary.” He also advises executives and professional speakers on how to speak more powerfully. For more information about his work or to book him to speech, visit www.marksanborn.com.
