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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

Defining great leaders

Customer Service Enemy #1

Customer Service, The Fred Factor, Training & DevelopmentBy Mark SanbornJuly 17, 20141 Comment

What is most likely to kill your customer service delivery? Customer service enemy #1.

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