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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

Defining great leaders

Why Customers Quit

Customer Service, Leadership Books & Tools, Sales, The Fred Factor, Training & DevelopmentBy Mark SanbornNovember 19, 20131 Comment

Bob loved his local sandwich shop. So why did he quit going there? Find out here and learn what you can do to keep customers from going away.

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