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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

A Contrast In Follow Up

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornNovember 15, 20101 Comment

Follow up–for leaders and those in customer service–is critical. Here are two contrasting examples to learn from.

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