The 8 Principles of Better
Have you thought about getting better in any area of your life? Here are 8 principles that will help you.
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Could You Pass the No Website Test?
My friend Dave is still as busy as he wants to be doing business well into his “retirement.” What has enabled his great success? Find out what it has to do with a website.
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Please Don’t Thank Me for My Patience
When you make your customers wait, you probably think it is a good idea to thank them for their patience. It isn’t. Learn a better alternative.
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Crush Hyperbole and Promise Real Value
Too many marketers use exaggeration and hyperbole in their communication. Rather than telling Communicate clear, quantifiable value you can create rather than promising ambiguous results based on slang.
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24 Strategies for Leaders
What are the essential things–the irreducible minimums–that make you an effective leader? This article will give you a blueprint for the skills you need to lead, or lead better.
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Why You Need to Make Your Best Better (and How to Do It)
Professional improvement isn’t just a good thing to do–there are important reasons to keep getting better. Find out why and how to do it.
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Is Anyone Listening? Does Anybody Care?
A really bad experience with a well known company demonstrates how important it is to listen to customers and respond because you care.
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You Really Don’t Need a Title to be a Leader
In 2006 I wrote the bestselling book, You Don’t Need a Title to be a Leader. It is every bit as true today as it was then. Learn the key lessons.
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How to Be an Encore Performer in 2021
What would happen if you were so in demand by your employer and/or your customers that they wanted only you? That they wouldn’t accept any substitutes? That would make you an encore performer. Find out how to do it.
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Leaders Don’t Just Tell a Better Story, They Make the Story Better
Leaders don’t just tell a better story, they make the story better. That means they understand where they are and where the people they lead are and know how to move them to the next level. Find out how in this article.
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