I met Fred Shea, the postal carrier, when I first moved to Denver, Colorado. Apart from the fact that he was the first postman to personally welcome me to a new home, he appeared unremarkable.
However, Fred the Postman was quite remarkable in attitude with a warmth and sincerity that were apparent immediately. And his dedication to serving his customers made him extraordinary. Over the 10 years that Fred Shea served as my postman I observed him daily put into practice the principles that became the foundation for my best selling book, The Fred Factor, namely that:
Fred the Postman taught me that by bringing passion into our work and life we can all turn the ordinary into the extraordinary.
Yes, Virginia, there is a Fred! By the way, if you’re wondering about the copy of The Fred Factor that Fred the Postman is holding; it is the original version that started The Fred Factor phenomenon back in 2002.
Fred Shea, aka Fred the Postman, with best-selling author of The Fred Factor, Mark Sanborn. Fred is still actively delivering mail and providing extraordinary value to all those he meets … whether he’s their mailman or not.
The fastest gain that can be made in improving your ability to speak well is to eliminate those things that cause disaster. While I’ve observed great creativity in flopping, there are seven common reasons why executive speakers fail. I’ll explain those reasons and what to do about them.