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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

Please Don’t Thank Me for My Patience

Business, Customer Service, Leadership Development, Mark Sanborn's Blog, The Fred Factor, Training & DevelopmentBy Mark SanbornMarch 16, 2021

When you make your customers wait, you probably think it is a good idea to thank them for their patience. It isn’t. Learn a better alternative.

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