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Mark Sanborn Keynote Leadership Speaker
Developing Leaders in Business and in Life
Mark Sanborn Keynote Leadership SpeakerMark Sanborn Keynote Leadership Speaker
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  • Home
  • Watch Mark
  • About Mark
    • Leadership Speaker Mark Sanborn
    • Testimonials & Client List
  • Speaking
    • Keynote Presentations
    • Leadership Speaking Page
    • Hospitality Keynote Speaker
    • Franchise Speaker
    • Customer Service Speaker
    • Meeting Professionals
  • Speak Like a Pro
  • Store
    • Online Store
    • My Account
      • Cart
      • Checkout
  • Blog

Daily Archives: October 2, 2014

Defining great leaders

Nurse Nick Knows: A Personal “Fred”

Customer Service, The Fred Factor, Training & DevelopmentBy Mark SanbornOctober 2, 2014

Anyone, in any job, can turn ordinary into extraordinary. Learn about Shala’s “personal Fred,” a nurse named Nick, and how he positively impacted her (and others) with his actions.

Mark Sanborn Keynote Leadership Speaker
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Bestselling author of The Fred Facot and You Don't Need a Title to be a Leader.
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