Ability determines what you can do.
Aptitude determines what you can learn to do.
Aspiration determines what you hope to do.
Attitude determines what you believe you can do.
But passion determines what you want to do and how well you do it!
(Learn to be an encore performer at www.theencoreeffect.com)
Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
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